FULFILLMENT & SHIPPING [click here for PAYMENT INFO]

Christmas Shipping: all orders must be placed by 1pm EST on December 13th for ground packages, December 15th for 3 day service, December 17th for 2 day service and December 21st for next day service.

Orders will be processed within 24-72 working hours (except Custom Orders). Shipping/Fulfillment will take place after orders are processed which means that shipment MAY NOT for as long as 72 working hours from time the order is placed online. Orders placed Monday - Friday after 3pm, weekends or Federal holidays will be processed the next business day. Orders will be shipped within 24-72 hours after processing (except Custom Orders).

Please note that shipping time is not the same as "processing order time" as shipping occurs AFTER the order is processed. Choosing next day air does not always mean your order will be delivered the day after you place your order online. If you have special needs please call us.
In the event that any merchandise you have ordered is not in stock you will be notified of such back-order by either telephone or email. If you need to cancel due to this back-order, please call or email our shipping department with your Name, Order Number and payment information.
To inquire about the status of your order please email or call us at 1-800-247-8753 (locally in Brunswick, GA 912-265-8303), or fax us at 912-262-6074. If you purchased online you received an email wit a hlink which will tell you the status of your order.
Order Tracking: Request from us an order tracking number , then enter it in the UPS Tracking page. It will give you the status of the shipment of your order. Our shipments are primarily through UPS. Our standard shipping is Ground, 3 day, 2 day or overnight.
In the event that any merchandise you have ordered is not in stock, you will be notified of such back-order by either telephone or email. If you need to cancel due to this back-order, please call or email our shipping department with your Name, Order Number and payment information.