RETURNS/EXCHANGES

Sally’s Cop Shop is committed to your satisfaction. We will gladly refund or replace any defective item and most non-defective items and ship out again at no additional charge. All Exchanges must have an approval given when you call our Shipping Department to confirm your return. Please be sure to clearly mark that this is a return on the outside of the package being returned as well.

In order to receive an approval for a return, you should call Sally's Cop Shop at 1-800-247-8753 (or locally from Brunswick, GA at 912-265-8303 ) or fill out our Returns, Exchanges and Defective Merchandise Inquiry Form by clicking here.

RETURNS
We will fully refund you for any non-clearance item in original condition less shipping charges (shipping is not included). You must contact us within 7 days. We are sorry, but we cannot accept any returns on items customized with names or with agency logos or lettering.
EXCHANGES
We will exchange for you any non-clearance item (shipping is not included). You must contact us within 7 days. We are sorry, but we cannot accept any exchanges OR cancellations on items customized with names or locations or with agency logos or lettering.

If there is a Problem with Our Product. We stand by the high quality of our products. All defective products may be returned for a replacement (when available) at no charge (shipping included). If not available, we will give you a full refund. You must contact us within 7 days.
Items will be shipped UPS Ground unless otherwise specified when you contact us and are given an approval for your return.